CC
ClyLo C
1 reviews | Active since Jan 2022
15 Mar 2026, 18:32
Deposit not reflecting
Zero stars. I deposited R200 on Friday 13 March, sent the proof (statements, proof of payment and screenshots) up until today it hasn't been allocated to my account. Mandisa closed a chat while I was still replying. RUDE & UNPROFESSIONAL AGENTS you have SUNBET !!!!!!!!!!!! where is my money
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Sunbet (PTY) LTD's replyOfficial
10 Apr 2026, 10:16Hi Clylo,
Thank you for bringing this to our attention. We are sorry to hear about your experience and understand how frustrating this must be, especially after submitting proof of payment.
Deposits should reflect promptly once received, and we apologise for the delay in allocating the funds to your account.
We have noted your reference numbers and would like to have this matter reviewed as a priority.
Kindly email us at *** confirming your username and attaching the proof of payment so our team can urgently investigate and allocate the funds accordingly.
We also apologise for the service experience you described and will be addressing this internally.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Sunbet Team
Thank you for bringing this to our attention. We are sorry to hear about your experience and understand how frustrating this must be, especially after submitting proof of payment.
Deposits should reflect promptly once received, and we apologise for the delay in allocating the funds to your account.
We have noted your reference numbers and would like to have this matter reviewed as a priority.
Kindly email us at *** confirming your username and attaching the proof of payment so our team can urgently investigate and allocate the funds accordingly.
We also apologise for the service experience you described and will be addressing this internally.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Sunbet Team
Sunbet (PTY) LTD's reply10 Apr 2026, 10:16
Official
Hi Clylo,
Thank you for bringing this to our attention. We are sorry to hear about your experience and understand how frustrating this must be, especially after submitting proof of payment.
Deposits should reflect promptly once received, and we apologise for the delay in allocating the funds to your account.
We have noted your reference numbers and would like to have this matter reviewed as a priority.
Kindly email us at *** confirming your username and attaching the proof of payment so our team can urgently investigate and allocate the funds accordingly.
We also apologise for the service experience you described and will be addressing this internally.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Sunbet Team
Thank you for bringing this to our attention. We are sorry to hear about your experience and understand how frustrating this must be, especially after submitting proof of payment.
Deposits should reflect promptly once received, and we apologise for the delay in allocating the funds to your account.
We have noted your reference numbers and would like to have this matter reviewed as a priority.
Kindly email us at *** confirming your username and attaching the proof of payment so our team can urgently investigate and allocate the funds accordingly.
We also apologise for the service experience you described and will be addressing this internally.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Sunbet Team