KN
Karen N
1 reviews | Active since Nov 2012
05 Apr 2026, 14:48
Can't withdraw!!!!!!!!!!!!!!!
I won some money on Sunbet, did the whole Fica verification and I'm unable to withdraw my winnings. Why?, what kind of online casino are they????.
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
10 Apr 2026, 10:01Hi Karen,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.
While FICA verification is required before withdrawals can be processed, there may be additional checks or factors affecting your withdrawal request.
We would like to review your account and the withdrawal in question to assist you further.
Kindly email us at *** with your username and details of your withdrawal so our team can investigate and provide you with feedback.
We appreciate the opportunity to resolve this for you.
Kind regards,
Sunbet Team
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.
While FICA verification is required before withdrawals can be processed, there may be additional checks or factors affecting your withdrawal request.
We would like to review your account and the withdrawal in question to assist you further.
Kindly email us at *** with your username and details of your withdrawal so our team can investigate and provide you with feedback.
We appreciate the opportunity to resolve this for you.
Kind regards,
Sunbet Team
Sunbet (PTY) LTD's reply10 Apr 2026, 10:01
Official
Hi Karen,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.
While FICA verification is required before withdrawals can be processed, there may be additional checks or factors affecting your withdrawal request.
We would like to review your account and the withdrawal in question to assist you further.
Kindly email us at *** with your username and details of your withdrawal so our team can investigate and provide you with feedback.
We appreciate the opportunity to resolve this for you.
Kind regards,
Sunbet Team
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.
While FICA verification is required before withdrawals can be processed, there may be additional checks or factors affecting your withdrawal request.
We would like to review your account and the withdrawal in question to assist you further.
Kindly email us at *** with your username and details of your withdrawal so our team can investigate and provide you with feedback.
We appreciate the opportunity to resolve this for you.
Kind regards,
Sunbet Team