Bad service and no positive feedback from Sunbet support

Deposited R250 into my gambling account on the 28th of March 2025 @ 8h02 the morning.Money didnt reflect in my account and e -mailed them.Up to now with various (15times) the same answer as to sorry and you are in a queue.Up to now no joy with them.Tomorrow it will be 7 days fighting to return or cridit my account.Pathetic service from such a big gambling as they would say enternainment company.I send them all my info and proof of payment various times,but no joy