FV
Frikkie V

1 reviews | Active since May 2015

13 Sept 2023, 10:06

Sun Smart Solar

The Sun Smart team who completed my installation were very professional, well equipped and did a very neat job cleaning up behind themselves .The installation date changes under trying circumstances considering the winter weather being experienced , for it does not give you a lot of changes to have a set time. But all has worked out and I am very pleased with my installation. It was the best decision I have made. Thanks to Ruan and the team.

0
Replies (2)
Sun Smart Solar
Sun Smart Solar's reply02 Oct 2023, 21:19
Official
Thank you Frikkie for having patience and understanding of what the weather does to our schedules. We not the best at communicating so we have addressed this and we hope it is improving ☺️

See you this week to get that Geyser converted 👍

Best regards,

FV
Frikkie V's update24 Feb 2025, 11:16
Reviewer Update
This was the worst decision I ever made😠😠 was told by Jonathan to write a good review, and I did . After all the patience that I had with them delaying the installation, I was afraid that it would not happen, for I had my pension money in it. It is now 24/02/2025 and I have still not received the Geyser converter -the one that I had was broken by them- that was the promise for another one. In September of 2024 I reported the my battery was not charging properly, it appeared that it needed a software update, and It was still under warranty. Jonathan came and took it for the upgrade- with the backing plate. Apparently the supplier had to have it. It has been now 5 months and no battery and no Jonathan . And like all the other comments- he blames me for being rude and ,and—-If someone knows of a medium where he can get block form doing this to unfortunate customers I would gladly report him there. Even Carte blanch was on him and he ducked out of meeting with them. This has to stop🫵🏻🤨🤨🤨