CG
Conrad G
1 reviews | Active since Nov 2023
10 Nov 2023, 07:47
Sun Smart Solar.
<div>Please be very careful using this company. They took a 50% deposit and still have not refunded us after we followed their company process of cancelling. We received a credit note dated 24 May 2023 from them however money was never paid back. They use **** business addresses and we have gone the legal route.. Please do not use them!!!</div>
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Replies (4)CG
Conrad G's updateReviewer Update
10 Nov 2023, 08:52Just a correction - The credit note is dated 29th June 2023
CG
Conrad G's update10 Nov 2023, 08:52
Reviewer Update
Just a correction - The credit note is dated 29th June 2023
Sun Smart Solar's replyOfficial
29 Nov 2023, 02:18HI Conrad
Thanks for your highly biased review where you actually have given a rating when you were not serviced by our company and had our team drive to Ou Baai only to notice your roof was not even on the building.
We would love to be able to defend ourselves by posting the WhatsApp's and the various conversations had with your other contractors where the public can then make their own decision as to the validity of this review BUT we prefer to have this done in court.
We also have rights as a company and we look forward to the courts to decide.
236 Bookings in 2023 - 192 Installations completed - 12 cancellations and all evidence of the FACTS presented to Hello Peter to refute your now edited claims.
Thanks for your highly biased review where you actually have given a rating when you were not serviced by our company and had our team drive to Ou Baai only to notice your roof was not even on the building.
We would love to be able to defend ourselves by posting the WhatsApp's and the various conversations had with your other contractors where the public can then make their own decision as to the validity of this review BUT we prefer to have this done in court.
We also have rights as a company and we look forward to the courts to decide.
236 Bookings in 2023 - 192 Installations completed - 12 cancellations and all evidence of the FACTS presented to Hello Peter to refute your now edited claims.
Sun Smart Solar's reply29 Nov 2023, 02:18
Official
HI Conrad
Thanks for your highly biased review where you actually have given a rating when you were not serviced by our company and had our team drive to Ou Baai only to notice your roof was not even on the building.
We would love to be able to defend ourselves by posting the WhatsApp's and the various conversations had with your other contractors where the public can then make their own decision as to the validity of this review BUT we prefer to have this done in court.
We also have rights as a company and we look forward to the courts to decide.
236 Bookings in 2023 - 192 Installations completed - 12 cancellations and all evidence of the FACTS presented to Hello Peter to refute your now edited claims.
Thanks for your highly biased review where you actually have given a rating when you were not serviced by our company and had our team drive to Ou Baai only to notice your roof was not even on the building.
We would love to be able to defend ourselves by posting the WhatsApp's and the various conversations had with your other contractors where the public can then make their own decision as to the validity of this review BUT we prefer to have this done in court.
We also have rights as a company and we look forward to the courts to decide.
236 Bookings in 2023 - 192 Installations completed - 12 cancellations and all evidence of the FACTS presented to Hello Peter to refute your now edited claims.
CG
Conrad G's updateReviewer Update
29 Nov 2023, 04:51Absolutely correct, I was not serviced by your company yet a 50% deposit was paid.
All I am requesting is, pay back the deposit.
All I am requesting is, pay back the deposit.
CG
Conrad G's update29 Nov 2023, 04:51
Reviewer Update
Absolutely correct, I was not serviced by your company yet a 50% deposit was paid.
All I am requesting is, pay back the deposit.
All I am requesting is, pay back the deposit.
CG
Conrad G's updateReviewer Update
30 Apr 2024, 09:19Just to revisit this review - ****mer Deluxe! They stole my money! R77500!!!
Stay away from this company. Not even the Ombudsman can get to him.
He was on Carte Blanche as well - Be very very careful.
Stay away from this company. Not even the Ombudsman can get to him.
He was on Carte Blanche as well - Be very very careful.
CG
Conrad G's update30 Apr 2024, 09:19
Reviewer Update
Just to revisit this review - ****mer Deluxe! They stole my money! R77500!!!
Stay away from this company. Not even the Ombudsman can get to him.
He was on Carte Blanche as well - Be very very careful.
Stay away from this company. Not even the Ombudsman can get to him.
He was on Carte Blanche as well - Be very very careful.