Worst pay out casino ever grandwest a ****

Firstly I never win at grand west casino ever, I am a avid gambler and find my experiences in smaller casinos such as mykonos far more profitable than other main stay casinos such as grand west in cape town... I am a golf member and spend on average at least R4000 a month or in a single sitting , I have even played R11000 in one go on the more popular slot machine and not even gotten a free spin! I believe their rtp ratio is completely *******, and Mr Naaido should be taken to the gambling board, I mean how can your payout be so damn shocking!!!! Its disgusting! I approached the MVG club inside the casino asking for my payouts verus in ratio for the year to get a breakdown of just how.much grand west has taken from me in the past year and the lady laughed in my face saying I must write a letter to the management! What a joke is this how you treat so called valued guests? They dont even offer free stays at grand west anymore rather I recieve a free stay voucher monthly for caledon casino everytime? Who wants to go there I mean really? What is going on with grandwest? The payouts are pathetic, also worth mentioning is you free play voucher is a joke the machines have never ever not once paid me a win on my free play, again rigged to entice players to use their money! I have friends at media 24 , and news 24.com and will be asking their editor to write a post in the sun and the burger on just how bad grand west payouts are relative to other casinos and that no one should ever gamble there ever! Disgusting !!! Shame on you Mr Naaido!