Worst Casino in South Africa

We visited Grand West casino last week Saturday 22nd January and I just want to say that it is by far the worst service we got from any other casino we visited in the country, this include Tshogo Sun, Peermont and even some of the smaller casino`s like Vegas Bingo, V- Slots etc. The poor service started when we entered, we had to que in a long row to get our valid MVG cards cleared, once inside there are several bars and lounges but only one seems to be open at a time with one barman/lady working behind the counter. There are no waiters serving you while playing in the machines. So every time you need to cash out from your machine go stand in a que for 20 minutes or more get your drink and then start looking for a new machine. Maybe we are spoiled in Gauteng but at all our casinos we are getting served while you are playing and you can order food and or any drink.