Windmill Casino Hotel

During the first or second week of December I decided to book three rooms at Windmill Casino in Bloemfontein.<br> I spoke to a guy called Jaffa or Jaftha and we confirmed I would get both of the swimming pool rooms and the third one would be on another floor as they only have two rooms on the pool area. Today when I called to confirm the bookings I was told that only a booking for two rooms was made neither of which were by the pool. The third room was not booked... I requested to speak to the GM but only the assistant manager was there and he kept contradicting himself saying that they cant reserve the room numbers but in the same breathe he also said that those rooms had been booked....I have now demanded that those rooms were indeed booked by me and nothing else is acceptable. I also demanded that the third room is booked which apparently has now been. <br> <br> It really sucks having this type of service from a reputable firm after trying unsuccessfully to book into some of their other hotels.