Wild coast sun - Most Unvalued Guest (Aftermath)

<p>Good afternoon. Firstly i would like to thank the wild coast sun for a lovely and pleasant stay as usual (Memb no: ********** 247). It is with great regret that it had to end on a sour note. Upon arrival at the buffet breakfast, i distinctly asked the waitresses/staff if the the breakfast was included with the hotel stay to which they had rep**** yes and that all i had to do was to write down my room number and the number of guests. We did have the buffet breakfast daily under the impression that this was part of the package as per their staff. I received a call from an Indian gentleman a few days later who informed me that i had an oustanding bill for the breakfast costs to which i tried to explain that this was not the case. Instead of hearing my side of the story, his tone seemed to change to that of someone with a dont care attitude and as if i was not truthful on my part. I did request the points be taken of my MVG card eventually as i was not solving anything with him. My point is that guests should not be treated in this fashion and be falsely informed especially when there is money involved. It is my money afterall i and i have the right to be fully informed as a client. Thank You</p>