Very Frustrated!

Me and my husband has been with vacation club over the past 10 years the sales consultant that assisted us with the first contract did only explain that we get full week and we cannot use our timeshare during peak season we did not know about weekends and midweek as that was not properly explained to us we only knew we could not use it during peak seasons last year in January a sales consultant also contacted us because vacation club had discounts for their old members which i assume as a sales consultant you would have a look at the old contract and saw what we had so i saw that the midweek was cheaper which at that moment we didn't know that you cannot use on weekends which was not explain to us this will not be as your old contract we took that paid our levies, Tried to make a booking for over a weekend which they let us know we can only make during the week to say i am frustrated is an understatement i am furious and trying to cancel this contract as we have paid a huge amount for the levies and monthly instalment for a contract that will be 10 years which wont be any use for us because we cannot occupy the timeshare during the week as we both have full time jobs i have tried to communicate with the consultant we had a bit of financial difficulty but the levies was paid to change it for us to a weekend at least we will pay the monthly instalment for the weekend of -+R3000 just said there is nothing he can do and does not respond to our what's apps, emails i have send complaints to vacation club over the phone no response so this is my last resort as i hope we can come to a positive resolution M39723