PvRvO
Pierre van Rheede van Oudtshoorn

1 reviews | Active since Sept 2011

19 Mar 2015, 10:42

Useless Call Centre

Your Call Centre is absolutely appalling and Management or someone with high authority needs to check this out as it seems there is a MAJOR problem?! Perhaps your CEO should try making a call to make a reservation and see what I am talking about - VERY FRUSTRATING!! 2nd time on Hellopeter, had no reply from them either. What on earth must one do to make a reservation??? Stressed and aggravated! <br> Why advertise a special and not tend to those who want to buy?

0
Replies (1)
Sun International
Sun International's reply19 Mar 2015, 12:36
Official
Hello Mr van O,

Dear Pierre

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Voice of the Guest Team

Best regards,