UNHAPPY PATRON

I regularly visit the Wild Coast Sun. Not so much for gambling, but going for my runs on the golf course and along the beach. I love the gym. However, no sanitizer towels are provided. No water. I pointed this out from my last visit, and explained how unhygienic it was not to be able to wipe equipment, mats, benches, etc. I was there last week, hoping it was taken care off. IT WAS NOT. Check in and requesting for a room close to reception is a nightmare. And this is done on booking online. Requesting to have your room cleaned early is ignored. Requesting for maintenance is another nightmare. The service is going down the drain. The managers just care less. I’ve have pointed out shortfalls, in vain. And they are known to be a 4 star hotel. Laughable to say the least.