The Toilet for the room is in the room with some glass around it

I booked a room for 2 people to share. I find the fact that the toilet is basically in the room separated by shower door glass not great. Going to the loo became a issue. I voiced this in an email. Not once nor did/do I intend to ask for a refund - I stayed and made the room work. The response was from Puroshini Naidoo was basically you saw the pictures when you booked. Her mail tone I found to be condescending, sarcastic and irritated. Highly insulting. I rep**** to the mail and bluntly laid out my opinion of her mail along with a statement that I will be posting this on hello peter. All of a sudden I get 2 calls and returned the call it was Puroshini Naidoo. Ending up I asked for her manager to call me, she responded she would send his details to me.So now I must call Andrew Hosking the Operations Director myself not the other way around as a displeased client.. I will post in another posting about the amazing service experienced by the serving ladies and their supervisors - that was included in my initial mail. To be frank I fear that Puroshini Naidoo's poor handling of client means these ladies will not get their credit. (I am glad I told them myself on my last day). But as the wc is in the room it is a no to stay there again let alone the defensive manner it was handled.