Terrible service with booking complimentary bookings

<p>Myself and a group of friends have bought the "Lions or nothing" promotion which comes with a free 1 midweek stay at suncity. We've had the worst experience booking these tickets... almost seems as if sun international think they doing us a favour. one minnute the call centre says they have rooms... then they dont, then systems down.. then they can only book 4 nights over one call. one agent gives one story, another agent gives a different one.</p> <p>Then they cant tell you which dates are available or dont have a online system, I've got to ask them availability for the dates I want which means I need to ask them for every single day for every day from now to April. Last night , just before their call centre close they confirmed there was ample availability for 5 & 6 dec as well as 27 & 28 Nov now nothing at 8am when they just opened. Every agent gives a different story around the availability. We have multiple Lions or nothing tickets and were trying to book 8 rooms for 5th & 6th December, if no availability then 27th & 28 November but these agents are giving us the run around.</p> <p> </p> <p>Can you help as this is the worst booking experience ever</p>