NH
Nikki H

1 reviews | Active since Mar 2009

05 Jul 2018, 10:15

Terrible

Terrible service. We hired a seminar room for an event at which clients from one of the biggest companies in SA were attending.

Hotel staff disgraced themselves by: 1. rudely yanking glasses out of clients' hands 2. failing to bring clean glasses to the seminar room 3. delivering lunch 20 minutes late despite lunch orders being taken in the MORNING

This hotel has fallen to 2 star level service. Never again!

0
Replies (2)
Sun International
Sun International's reply05 Jul 2018, 10:40
Official

Dear Nikki,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

Best regards,

Sun International
Sun International's reply05 Jul 2018, 10:40
Official

Dear Nikki,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

Best regards,