TVdW
Tina Van der Walt

1 reviews | Active since Nov 2015

19 Nov 2015, 11:48

SUPER BAD

We are in Hibberdene on vacation from Gauteng. We wanted to come to the park to enjoy the day. We checked the Facebook page and it says Monday to Sunday. I called the number to confirm the rates. The lady gave me all the info and on speaker, again confirmed Monday to Sunday. So we packed and set out for the day. Driving 90 minutes to get there, we were turned away and said it is closed. This after your page and staff gave us the wrong info. We drove all the way there to just go all the way back with 2 very disappointed kids and wasting all that time and petrol. This is very bad and we were so let down.

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Replies (1)
Sun International
Sun International's reply19 Nov 2015, 12:05
Official
Hello TinaTjaart,

Dear Tina,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

Best regards,