Sun Vacation Club levies department is useless

Sun Vacation Club is the WORST run timeshare. I have timeshare at Sondela, at Umhlanga Sands, Mabula Lodge and Funseekers, yet Sun Vacation Club is the only timeshare I struggle with. They send emails urging you to settle in advance but they never actually send you a statement so that you can pay. They don't respond to emails. Even their manager, Lutchmee, doesn't respond to emails. Thank goodness my second timeshare with them expires this year. Never again!