Sun International teaches staff to threaten and degrade a paying client.

<p>I honestly think that I am at my wits end with sun International, today after 6pm A Lady Topi calls me, she says that regardless of my horrible stay I will not be compensated so its pointless me complaining, so basically what sun international is saying to me indirectly is that yourl don't care if a family dies on your resort due to toxic fumes and when there is a problem, your staff is trained in endlessly providing the worst don't care attitude for service. The lady Topi tells me over the telephone that I'm an unprofessional and rude person??? I never spoke to her a single bad word and neither have i used strong language, I'm a lady not an animal. Yet your staff tells me to be civilised and professional, like I'm some sort of animal. I should be the person to take her to court and sue her for deformation. How can your stuff treat me in such a rude manner and degrade me to a barbarian, she goes further to say that if I continue to complain about Sun International, she will see to it that the lawyers are set on me??? Is this really how you people deal with an unsatisfied client?? By basically calling them a stupid??? After speaking so nicely to this lady Topi she basically goes all out to make me feel small and inferior to her, she threatens me that if I continue to complain the lawyers will sort me out??? What nonsense is this??? Where is good service gone?? And quite frankly I am disgusted by the treatment that was received. Let me get one thing straight I will not let this go until I have been compensated, you can threaten me and even take me court, I have a lawyer of my own and I am now prepared to fight for my justice. This has gone too far now first the unpleasant stay and now I have to deal with people like Topi who think that they are the be all and end all. Truly Disguised!!!! I think I'm done with speaking to all these small people, I need to speak to someone who knows what they are doing, and can help me effectively, I already know that you people don't know what the smell was, I'm not stupid I can understand, you don't have to keep telling me that even if you'll knew what was the problem or fault on your'ls side you would never admit it or tell me. I need to speak to someone who makes the decisions and can do something actively. Rather than being degraded and have No slapped in my face.</p>