Sun international reservation office and head office service stinks

<p>I received a message on my cellphone concerning accommadation specials for mvg card holder on the 2017/06/06 i tried contacting the call centre from 9 in the morning after numerous dropped calls on there side i phoned head office the gave me an email address which i promptly sent a message to at 12.19 pm i received an automated email stating that someone will get back to me i phoned head office office a lady by the name of fekiswe took mine and my wifes mvg card details i even gave her my book in dates she told me everything would be sorted i phoned the reservation office today only to find out there was no booking made the lady boitumelo assured me that there lines were working yesterday but another lady told me that there lines were giving them trouble yesterday i eventually got hold of fekiswe at 3 today she told me that roxanne pillay will phone me in 10 minutes i am still waiting for her call i phoned back to head office wanting to speak to fekiswe manager i was told the manager is on sick leave by a gentelman who spoke to me i phoned again to the switcboard and the operator told me that the manager is lisa she even tried connecting me to the number but once again it went to an automated machine stop sending me from pillar to post we are not children we spend good money at your casinos if this is the way sun international treats us what is the use supporting you guys this is the second time this is happening so nothing is being done to rectify the situation and lastly please listen to the telephone recordings after all i have been using my phone all the time since yesterday to gain clarity</p>