Sun international Help managing carnival city Part 2

Still no feedback on the below matter(s)?

https://www.hellopeter.com/carnival-city/reviews/place-smells-like-a-smokers-den- **********

and

https://www.hellopeter.com/carnival-city/reviews/place-smells-like-a-smokers-den-part-2- **********

I'm writing a formal complaint to the HSE.