RM
Rachel M

1 reviews | Active since Feb 2018

29 Apr 2019, 19:28

Sun city vacation club poor service

Just checked in at 19:00 to a dirty unit 282, the unit was not done extremely dirty. When you call the reception they dont pick up their phone. The service at the vacational club it's very dissapointing. Like honestly their business is *********.

I am planning to stay here for a week and my holiday it's already ruined.

0
Replies (2)
Sun International
Sun International's reply30 Apr 2019, 10:49
Official
 
Dear Rachel,

Thank you for taking the time to write to us.
 
 We will now be dealing with your query directly through our internal channels.
 Please send your contact details to: ***
 
 Thank you for giving us the opportunity to assist you.
 
 Kind Regards,
 
 The Sun Share Team
 
RM
Rachel M's update30 Apr 2019, 13:09
Reviewer Update
They moved us to unit 242. Unfortunately the unit is infested with ****roaches. I am so disappointed