1 reviews | Active since Mar 2017

15 Mar 2017, 08:30

Sun City Cabanas

<p>Reservation system stinks! I book a 3 night stay in Sun City Cabanas and they cancel my reservation 3 days before my due date stating they xcannot take payment from my credit card. There has been never a problem with my card and they have all my contact information yet the email the send states "CONFIRMATION ********** 1 and I have to open the email and its attachment before I find the small print stating my bookuing has been cancelled. I then call all contact numbers for Sun International bookings only to get recordings. Eventually when I get to customer services and explain what has happened they HANG UP. DO not go near this company total ************.</p>

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Replies (2)
's update15 Mar 2017, 08:39
Reviewer Update

I called ********** and was put through to customer services manager who hung up immediately.

Sun International
Sun International's reply16 Mar 2017, 14:12
Official

Dear Steve,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team