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Cindy P
1 reviews | Active since Mar 2017
09 Jul 2020, 22:03
Struggling with Refund from Sun International
I have been struggling to get my refund since 24 March 2020 after myself, Mom & kids were forced to vacate due to the implementation of the National Lock down. Numerous calls and emails have been unanswered. I have written an email everyday for the past week as well, no response. The payment debt are apparently working from home but still can't process my refund. I am being treated unfairly as I paid for my holiday in 1 full payment end of November 2019. Our dream holiday was shattered, but instead of being refunded, I am being further victimized.
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Cindy P's updateReviewer Update
11 Jul 2020, 10:48Yesterday I received an email that my refund was completed on 08 June 2020. This was never the case cause I never received a refund in my bank account. When I asked to please confirm in which bank account this was paid cause I never got such a payment, no response. I don't know what to do anymore... I can not believe how someone must beg for their own money.
CP
Cindy P's update11 Jul 2020, 10:48
Reviewer Update
Yesterday I received an email that my refund was completed on 08 June 2020. This was never the case cause I never received a refund in my bank account. When I asked to please confirm in which bank account this was paid cause I never got such a payment, no response. I don't know what to do anymore... I can not believe how someone must beg for their own money.