KG
Kirsten G

1 reviews | Active since Aug 2016

25 Apr 2017, 15:13

Still promising empty promises

<p>On the 22 Aug I posted a review on how pathetic Sun international were in regards to their specials that not 1 staff member knew about and the promises that were made upon that booking.</p> <p> </p> <p>I got a phone call apologizing and was promised my money back (R300 dinner voucher) and that I would get a weekends free stay for the horrific hospitality we received. I phoned Sun international and to my surprise they have no note on the system regarding this promise.</p> <p> </p> <p>this is totally unacceptable. If you can't stick to your promises don't make them!!!</p>

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Replies (1)
Sun International
Sun International's reply25 Apr 2017, 15:48
Official

Dear Kirsten ,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team