1 reviews | Active since Nov 2011
Staff strking - no food
We arrived at carnival city on 27 September 2015 to find the staff busy striking. We could not order room service at any time due to the lack of staff.<br> <br> The next morning we had breakfast which was half empty because again due to the lack of staff. All around us customers were complaining about the low staff morale and the services which could not be rendered.<br> <br> Unfortunately this went on for our entire 2 nights and 2 days stay. There were no staff on the casino floor and no one could provide assistance on the machines.<br> <br> We were almost blocked at the gate by the protesters. <br> <br> This has been one of the worst holidays we have ever experienced and were are so disappointed with sun international. <br> <br> We are not happy with the half service received and I would like to take this opportunity to complain to you.<br>
Dear Dewald
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun ShareTeam
Dear Dewald
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun ShareTeam
