Sibaya Prive Gaming - what a tragic joke!

<p>There’s a specific level of competence that Sun International dealers were once renowned for, but since the introduction of “No Call Bets during a roulette spin”, what has been amplified is the complete laze and arrogance of dealers (many of whom are not trained up to standard) which apparently is endorsed and condoned by Management and Upper Management.</p> <p>I wish it were a once off affair but it’s not! The Prive is maintained in a lack lustre condition wherein punters are trailed by hustlers in full view of Supervisors who are too busy chatting up dealers than ensuring a professional level of service. Further to that, the HouseMoney table has the wrong rules of play app**** where sidebets are demanded to be a minimum of R200 rather than starting off at R100 and moving up in multiples of R100 – which is NOT app**** to the electronic board display – this is what legal professionals refer to as *****.</p> <p> </p> <p>Some of your dealers come into the Prive ill-equipped to handle a high roller game, refuse to engage in kind instruction in keeping their spin consistent viz. that is spinning from the number last rolled, are unkempt with torn clothing and some are very proud of walking around without a nametag. These are SIMPLE achievements of anyone working in the service industry and even when grocery stores like Checkers can achieve it, Sibaya dealers apparently are exempt.</p> <p> </p> <p>Verbal complaints to floor sub-managers on duty have indicated that there is a don’t care attitude from your Chief Tables Manager and he quite frankly doesn’t care. It’s believable when the toilets are sometimes cleaner than the Prive of Sibaya. Suggestion: change the Toilets Manager for the present for the Tables Manager, and one might be able to achieve in flushing away the nonsense I’ve brought to your attention.</p> <p> </p> <p>Complaints and apologies can be app**** but they mean nothing if there is no swift CORRECTIVE action in these issues brought to your attention. Considering the sincere drop in revenue Sibaya has suffered in the past 6 months, it’s only get to get worse if your game is not improved!</p>