****med into buying a 4 Sleeping Unit instead of 6

We have just checked into the Sun City Vacation club today (11 Jan 2015) at 16:00. We just renewed our Timeshare for an additional 10 years. After checking in we discovered we were given a 4 sleeper with 2 normal couches (not sleeper couches). After bringing this to the attention of the manager all she says is that we should call the other manager in the morning. No attempt at corrective protocol or satisfying the customer. Only a sigh when addressing us.<br> <br> For now my wife and I are forced to sleep on a COUCH! This is utterly ridiculous and a definite attempt to **** people with these renovated units. We've been loyal customers for at least 10 years and just renewed our contract. How are we supposed to return to this property each year forcing a family of 6 into a 4 sleeping unit.