****med by Wildcoast Sun specials

On the 11 of November 2015 while browsing [URL Removed] a special at Wildcoast Sun seemed to good to pass. I booked 3 rooms (which included breakfast for the adults) using the online booking form which allowed me to select 2 adults as well as 2 children at an extra cost of R83 per child per day. (Screenshot & booking confirmation avail to view). <br> <br> I confirmed the booking with credit card details. Payment was processed on the 12th of November for the full amount. On the 23rd of November I made a call to the hotel to confirm arrangements for the children regarding breakfast costs - who then informed me that the rooms booked did not accommodate children. With no other option, I attempted to cancel the booking and get a refund from WildCoast Sun but they refuse and insist on booking at extra room for the children - this is out of my budget. I feel ****med into making this booking considering that Wildcoast Sun's [URL Removed] page ALLOWED me to include my children in the booking. I would not have booked otherwise. They are going against their listed T&'C's and are robbing families. [URL Removed] says that its the hotels decision to cancel or not. I need my refund of almost R10,000.<br> <br> <br>