GK
Geetha K

1 reviews | Active since May 2015

18 May 2015, 13:40

*******

Many items including Clothing, perfumes, takkies, gifts, cellphones, jewelry & bags were ****** out of my room. Notified Security & upon investigation they have found no forced entry & are therefore not liable for any loss. They do not have cameras in the corridors & outside the building. They are not accepting liability for the *******. They were not helpful at all when we asked to see the footage on their cameras they told us that it can only be viewed in 2 days time. We asked to see the Manager & he came & said let security do their job. The General Manager was supposed to see us but he never came. talking about the ******* & many people have mentioned that they also had items missing. Its seems like Wild coast is aware of the problem but are doing nothing about it. The ******* is happening more on the ground floor.

0
Replies (1)
Sun International
Sun International's reply18 May 2015, 16:30
Official
Hello geetha Kuppa,

Dear Geetha Kuppa,

Thank you for taking the time to Tell Us about your recent experience at the Wild Coast Sun.

We will now be dealing with your feedback directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Voice of the Guest Team

Best regards,