Restaurant food and management abysmal

I decided to take my friend for dinner the night before her departure back to Portugal to the Maslow Hotel. We were seated immediately and then proceeded to wait until we had to summon service. Clearly the waitress was distracted because she failed to bring our drinks and then got my order wrong. When I brought this to her attention she disappeared and we waited another 30mins in which time my friend had to eat her meal because it was getting cold. The maitre d was summoned and he removed my plate. Another long wait and the same food was put in front of me, this time they grilled it. It had been poached the first time . PRAWNS no less. I got up and went to speak to the chef who after being told just looked at me as if I was a Martian . No apology , no call to action NADA. Don't go there because it is all bells and whistles with zero substance . They didn't even offer to compensate for the fact that my friend had to eat alone. Disgusting service and sadly poor training all around. <div><br></div><div><em>(Supplier name changed from Southern Sun to Sun International by [URL Removed]