Poor service

We booked it for 2 nights at the cabanas, the rooms were lovely BUT we had little to NO hot water. Breakfast at the Cabanas was wonderful. The restaurants had TERRIBLE service lunch at valley of waves had a 1 hr wait in the que at 15:00 to get to order food. We learnt from our mistakes an booked for supper at The Raj who denied that we made a booking and could not accommodate us. We moved on to Ocean basket who had a wait of 20 min ( which is not to bad) but the food took 1 HOUR to arrive with mistakes in the order. Let me add that I called to make a reservation and the number on the pamphlet given to me by hotel staff was incorrect. Breakfast on checkout day was a DISASTER!! We walked in to Mugg and Bean, which was fairly empty we order coffee and breakfast 20 min later the incorrect coffee arrived, we asked to manager to please check on our coffee as we were waiting 30 mins she did not return within 10 min so we decided to leave. We moved on to the coffee machine in the casino, which did not have service when the order for coffee was placed. We arrived at Spur and were given excellent service compared to the rest on the restaurants. The standard of service given to us and Spur was up to par with the rest of the Spur country wide This was absolutely the WORST service we have received at a international resort. I will not recommend a stay to this resort to anyone