NN
Narsamulu N

1 reviews | Active since Feb 2012

01 Feb 2022, 13:38

Poor Customer service

I have been trying for two full days and 5 emails to speak to someone for a booking. Either their line is not working or they simply ignore you. The call center of customer service is pathetic. When u call they use 5min of your airtime promoting their resorts and can NEVER get you thru to an agent. Most disappointing!!!!

0
Replies (2)
NN
Narsamulu N's update01 Feb 2022, 19:38
Reviewer Update
I do not believe that I still cannot get through. I waited on three occasions for over 10minutes each time and no one answered except the irritating voice message marketing their resorts. This service is disgusting. Sun International is no where near international standards
NN
Narsamulu N's update01 Feb 2022, 19:38
Reviewer Update
its now three days calls, emails and voice message left as they requested