JK
Jeremy K

1 reviews | Active since Mar 2015

05 Jun 2015, 12:49

Pool Heating Not Working For A Few Weeks Now

I have stayed at the Palace a few times in the last two months. The heating in the Palace pool has not been working for a few months now. This is a problem, especially considering that it is winter.<br> When I asked various managers about when the problem will be sorted out, I don't get any proper answer.<br> Other guests by the pool have the same complaint about the heating of the pool not working.<br> Why cant this be sorted out?

0
Replies (1)
Sun International
Sun International's reply05 Jun 2015, 12:53
Official
Hello jeremy41,

Dear Jeremy

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Voice of the Guest Team