1 reviews | Active since Mar 2013
PLATINUM MVG A WASTE OF TIME RATHER GAMBLE AT TSOGO SUN CASINO
I AM A PLATINUM CARD MVG HOLDER AT SUN INTERNATIONAL AND I HAVE CALLED AND COMPLAINED ABOUT A MIX UP WITH MINE AND MY HUSBANDS DETAILS I STOPPED RECEIVING OFFER AND PROMOTIONS AND I PICKED THIS UP AS PEOPLE WHO ARE HARDLY EVER VISITING YOU CASINOS ARE GETTING FREE NIGHTS STAYS ETC AND MY HUSBANDS OFFER ARE ADDRESSED TO ME EVEN THOUGH ITS HIS ACCOUNT NUMBER AND HE IS A SILVER CARD SO FOR SOME REASON IM NOT RECEIVING ANYTHING AND ITS REALLY FRUSTRATING DUE TO THE MONEY I SPEND AT YOUR CASINOS AND TO NOT EVEN BE REWARDED OR ANYTHING WHATS THE POINT OF HAVING THE PLATINUM STATUS IF THERES NO BENEFIT TO IT I WOULD RATHER SPEND MY MONEY AT TSOGO SUN AND GET THEIR REWARDS AS IT SEEMS IM NOT A VALUED GUEST AS YOU GIVE GOLD CARD MEMBERS FREE NIGHTS AT SUN CITY AND I HAVE RECEIVED NONE NOT EVEN A VOUCHER OR ANYTHING I CALLED AND WAITED ON THE LINE NO 1 COULD EXPLAIN HOW THE ACCOUNTS GOT MIXED AS MY HUSBAND HAD HIS ACCOUNT BEFORE WE EVEN MET I WAQS TOLD IT WOULD BE INVESTIGATED AND I WOULD GET A CALL BACK BUT NOTHING MY HUSBANDS MVG ACC NO IS ********** 84 (SILVER CARD) MY FAMILY AND EXTENDED FAMILY ALL BOOKED FOR MY DAUGHTER BIRTHDAY NEXT YEAR AT THE CASCADES BUT IM HONESTLY CONSIDERING CANCELLING AS THIS IS REALLY DISSAPOINTING AND THE FACT THAT NO1 CAN ASSIST IS EVEN MORE INFURIATING WE RATHER CANCEL AND START GIVING OUR BUSINESS ELSEWHERE
