1 reviews | Active since Mar 2009
Pathetic Service, lost all faith in Sun International!
<p>I registered online for Sun MVG. I have had no problem going in and checking my points etc. Last week I tried to go in and for some reason it kept saying my Username or Password is incorrect. I then phoned the Technical Support line on 1 Dec and someone was going to get back to me. Still nothing. I have gone online about 15 times and put "forgot password" so that it could reset me, still nothing. I find it so frustrating when you get such bad service from such a large organisation it is quite pathetic to say the least. I also tried to re-Register but it will not allow me to because I am already registered. Please can someone help me or is there no service to be had at Sun International - so disappointed. Never rep**** to a previous post on Hellopeter either and I have sent an e-mail to ********** and no reply from there either. No courtesy or professionalism at all from Sun International - makes me very sad and very disappointed.</p>
Dear Beverly,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Dear Beverly,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
This issue is now eventually sorted - thank you. Thanks Bronwyn for the call and advising that it was being attended to and then letting me know once the problem was fixed.
This issue is now eventually sorted - thank you. Thanks Bronwyn for the call and advising that it was being attended to and then letting me know once the problem was fixed.
Hi Beverly,
Thank you very much for your response.
Should you need further assistance, please do not hesitate to contact me.
Kind Regards,
The Sun Share Team.
Hi Beverly,
Thank you very much for your response.
Should you need further assistance, please do not hesitate to contact me.
Kind Regards,
The Sun Share Team.