Pathetic non-existent service

MI made a booking at one of the Sun International hotels, I paid the deposit upon booking. The booking is for the first week of January. I then opted to pay the balance in full, payment made to SIML bank account on the 10th of November. I emailed proof of payment to payments@suninternational on the same day. I also requested confirmation of receipt of my payment. I requested confirmation again on the 5th of December, nothing yet.

Sun International, do you have any staff that are able to perform their duties? My calls are unanswered, I just get recorded messages advising that a consultant will assist me. Perhaps you just have one consultant manning the telephone lines??? Furthermore, my emails are unanswered. Perhaps you should drop the INTERNATIONAL from your brand name, you certainly don't provide international class service! Pathetic, I wish I could rate you in the negative stars.