Pathetic client service

<p>Sun International has to have the worst possible service. I recieved a voucher for a complimentry stay and called to book it, they say that they are fully booked and cannot assist. i then call as a paying client and then they have rooms available. After sending an email to tell them of this i get a call to say that they appologize. I then asked if i book another night and get another call saying that the manager has been able to "over ride" the system and get me the weekend i wanted but i have to book an extras night for R5000+-. But they cannot give me the complimentry stay that was offered. Why give a complimentry stay and then claim to have no availability and then have availability but only if you book another night. They give you this soppy story about being a platinum MVG but they do nothing for you. Its not the first time this has happend as well. Sun International really needs a wake up call on customer satisfactory and service. ********** 746</p>