TD
Tracy-Lee Delport

1 reviews | Active since Aug 2009

05 Oct 2016, 13:24

No Service - Can't get through to make a booking!

<p>I've been trying for 1 hour and 20 minutes to get through to the lodge to make a booking for both November and December, but to no avail.</p> <p>This is ridiculous! Can someone please contact me to make the necessary booking.</p>

0
Replies (2)
Sun International
Sun International's reply05 Oct 2016, 13:43
Official

Dear Tracey-Lee

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun ShareTeam

TD
Tracy-Lee Delport's update31 Oct 2016, 09:35
Reviewer Update

Thank you Sun team for letting Evan (apologies for incorrect spelling), Operations Manager at Golden Valley to get back to me. It has been an absolute pleasure dealing with him. He is a true asset and is committed to delivering excelent customer service.

Thanks for your assistance Evan and thank you for assisting with resolving my query!