AS
Ana S
1 reviews | Active since Mar 2015
16 Mar 2015, 13:42
No response
I was a guest about a month ago at the Cascades and received appaling service. Subsequent to that I have sent two emails to report the matter to Sun Internation and a month later I have received no feedback - To add salt to injury, I am trying to make a new book at a different hotel of Sun International since yestaerday and for teh past two days teh call centre just rings and rings and no response.
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Replies (1)
Sun International's replyOfficial
19 Mar 2015, 12:41Hello Shortya25,
Dear Ana
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Voice of the Guest Team
Dear Ana
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Voice of the Guest Team
Best regards,
Sun International's reply19 Mar 2015, 12:41
Official
Hello Shortya25,
Dear Ana
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Voice of the Guest Team
Dear Ana
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Voice of the Guest Team
Best regards,