No Response!!!

I have been emailing the Wildcoast Sun for a week now, no one bothers to respond from the establishment, this is very poor service for a Sun International resort.

Booking details CMEEIHU

I have not even come to the resort and the poor response s just terrible, emails are not responded to and this is just terrible that your establishment doesnt care to respond.

I am arriving with my wife and 2 kids, its our 20th wedding anniversary and we are chosing to spend at Wild Coast - can a family room be made available and not at the end of the resort but closer units please? Also, what is the possibility to have an early check-in on the 10th April, we are paying for this night but can't use the facilities as your check-in is 3pm, which I understand but to spend that kind of money for a night not to be able to use the facilities - please can you review to allow an early check-in? Also on the 12th April when we check-out, is there a possibility to have a later check out?

Please see what you can do to assist us

Neville