SN
Sam N

1 reviews | Active since May 2017

09 Feb 2018, 11:14

No Customer Etiquette

Myself and my husband were to stay at the Soho Hotel ,I left early as he was still to come through much later ,I always leave early so I can gamble a bit .They always checked us in with no issue but Shirley from Hotel reception was really rude to me .She has no way of speaking and she could have called handled it diffrently.We spend alot of money gambling its definately a place we would not go back to.

0
Replies (2)
Sun International
Sun International's reply09 Feb 2018, 11:52
Official

Dear Pranisha,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

Sun International
Sun International's reply12 Feb 2018, 08:43
Official

Dear Valued Guest,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team