CM
Clinton M

1 reviews | Active since Aug 2013

16 Jan 2017, 11:12

No Corespondance

<p>I have Guest coming from all over the world in March! So we thought it would be a good idea to book them into SunCity for a few day. I need atleast 12 rooms so I called their reservations number and was told that they could only help me with 4 rooms at a time and i would have to call back three more times to book the rest of the rooms. Absolutly ridculous if you ask me but anyway. They told me alternativly i could send a email to the reservation department and someone will get in contact with me about my booking requirments.</p> <p>I sent the email on the 9th of January I recieved two automatic responces saying that they have recieved my email and someone will get in contact with me shortly but as to this Date the 16/01/2017 I have not recived any corespondance from anybody. The reservation service is absolutly terible for such a internationly reconised company.</p>

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Replies (1)
Sun International
Sun International's reply16 Jan 2017, 12:05
Official

Dear Clinton,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team