1 reviews | Active since Mar 2009
NEW REWARDS SYSTEM IS ABSOLUTELY PATHETIC!!
<p>I have complained before (received no response) and I am complaining again!!! Sun International you should be ashamed of yourselves what you are doing to your loyal punters. The new rewards system is an absolute joke to say the least. How on earth are you supposed to earn points for a 3 night stay at Sun City that I have managed to do for years now. I would save points and treat me and my husband to an awesome weekend break at Sun City. It cost me 120 points a night at Sun City Main Hotel and it was such an awesome incentive to play to earn points for my weekend away. Now I will never be going to Sun City ever again, I just cannot afford the ludicrous rates, I may as well spend a week at the coast for the money I would pay for a weekend!! It is pathetic how slowly points accummulate with your new system, gives me no incentive to want to play at a Sun International Resort, I would much rather go to a Tsogo Sun resort at least I get a 15% discount at all restaurants. At present I receive absolutely nothing worthwhile from Carnival City. Sun International are now relying on tourists only and forget about their local loyal clients, VERY SAD!!! Also, just as a matter of interest, why have Carnival City made themselves a business that "DOES NOT RESPOND" on Hellopeter? Where can we vent our disappointment with that establishment? Very, very, very disappointed with Harvest Grill & Wine (Carnival), and a friend put a post on their Hellopeter site regarding dinner there on Sat, 18 February, I was so embarrassed because we all had our meals and he had nothing because it was totally disgusting after sending it back twice and still not rectified he was not going to try a third time!!!!! Sun International is really leaving a bad taste in a lot of people's mouths!! As for me, I was always very much a Sun International supporter but not anymore.</p>
Dear Beverley,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Dear Beverley,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
