Never again. Thank you.

As usual, your ********** service never seems to amaze me, up unto now. Having paid R13k for a 5 night stay, I’m appalled to have to mention.. leaving the room before 10am on 30/12/2021 And returning at 17:00, finding that my room is still dirty, I politely call house keeping, after many failed attempts , we get through, and request to please have room cleaned once we have done leaving in the next few minutes. Upon returning at 11pm , to have to sit in the passage/hallway with my sons, I have to come back to a room STILL NOT ATTENDED TO!! Your poor service just cannot disgust me more than it already has , just as our previous stay. I have no idea what sun international is doing, or thinking -hosting staff etiquette in this manner! Payment must be made ASAP upon booking, and service is this pathetic? Please don’t ever bother to send me ‘sorry notes’ or offer any of your free complimentary rooms, to apologize for your once again ********** SERVICE! Soho hotel needs to be re-evaluated with urgency!!