MVG
<p>The new MVG system is pathetic. I received my new Platinum card in November and my wife had to get her own card because they do not issue spouse cards anymore. We were told that we will remain Platinum until the end of 2017 because we had enough Points for Platinum cards. My wife automatically became Platinum beause of my status. When I logged on the Sun MVG website I was suprised to see that I was downgraded to Gold and my wife is still Platinum. Sun International are taking us for a ride and I dont like it. How is it possible for me to start all over again to become Platinum and my wife only needs 20 points to remain on Platinum. What really upsets me is you contact Sun International whether it is by phone or mail and no one has the decency to phone you back. Sun International pathetic.</p>
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Replies (4)
Sun International's replyOfficial
12 Jan 2017, 13:47Dear Peter Sarris,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Best regards,
Sun International's reply12 Jan 2017, 13:47
Official
Dear Peter Sarris,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Best regards,
Sun International's replyOfficial
12 Jan 2017, 13:47Dear Peter Sarris,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Best regards,
Sun International's reply12 Jan 2017, 13:47
Official
Dear Peter Sarris,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Best regards,
Sun International's replyOfficial
12 Jan 2017, 13:47Dear Peter Sarris,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Best regards,
Sun International's reply12 Jan 2017, 13:47
Official
Dear Peter Sarris,
Thank you for taking the time to write to us.
We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.
Thank you for giving us the opportunity to assist you.
Kind Regards,
The Sun Share Team
Best regards,
's updateReviewer Update
12 Jan 2017, 18:40I have seen all the complaints from Sun International and the reply from them is the same
's update12 Jan 2017, 18:40
Reviewer Update
I have seen all the complaints from Sun International and the reply from them is the same