Most painful booking experience ever

I recently mad a booking for a weekend getaway for myself and my wife. During the first call I tried to get a room for the entire family but was told they only have the Cabanas available. I explained that we would not like to stay at the Cabanas and that he must rather find a room for just my wife and myself at the Hotel which was then confirmed by the agent. When I received the mail I found that we were booked at the Cabanas. When I phoned and queried this I was told that the hotel is now full. I had to insist on having a supervisor listen to the recording of the conversation where after the booking was reinstated, but at a higher rate. I then proceeded on making payment and even sent a mail to the supervisor to confirm the payment without receiving any confirmation. I then received a cancellation email due to non payment. I phoned again and was given another number for payments, which I then rang. The payment was found and the booking reinstated. I only now also realised that it was a twin room with two single beds which is not all what I set out to book, but life is too short to waste any more time on this!!!