LM
Lesego M

1 reviews | Active since Nov 2018

04 Nov 2018, 21:49

Money and time wasted

We booked more than 3 weeks in advance with Valley of the waves for the 01 November 2018, for a group outting, yet we were only informed on that day of our visit that they have a private event and the venue willbe closed earlier that day, we did not enjoy ourselves as we were disturbed by the weather & them closing at 4pm, if this was communicated on time like Gold Reef City when they have private events. We would have made other arrangements. No apology even after we raised our concerns.

0
Replies (2)
Sun International
Sun International's reply05 Nov 2018, 08:58
Official

Dear Lesego,

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team

LM
Lesego M's update18 Mar 2019, 13:50
Reviewer Update
Still waiting for for the response.