Lousy pathetic service from Roy at morning side

I had booked for a romantic nights stay without kids for hubby and I at morningside garden court. The hotel was pretty empty which was great but what was not great is that we were placed next door to a noisy person despite complaints even up until at the breakfast table where the other person was still so loud. Roy the manager took no note of this. What was supposed to be a restful nights stay we ended up dealing with a noisy neighbor and mousy service from your hotel. Will never use his hotel again