DP
David P

1 reviews | Active since Aug 2015

15 Aug 2015, 08:23

Lost property sold

We've reported my wife's ipad lost during a visit to the Sun City Cascades Hotel in September 2014. To date we've not received any word form the Hotel about the Ipad. Yesterday (15.08.2015) we received a message from a person claiming to have bought the Ipad from a lost property auction held at Sun City. He had her email address and cellphone number (proving that this was indeed the Ipad) - the Hotel could have contacted us if they were serious about customer service and returning lost property.<br> It's disappointing to know that the Hotel would rather sell 'lost' property than attempt to contact the legal owner.<br>

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Replies (1)
Sun International
Sun International's reply17 Aug 2015, 09:24
Official
Hello onemaverick,

Dear David

Thank you for taking the time to write to us.

We will now be dealing with your query directly through our internal channels and you will receive an email from us shortly.

Thank you for giving us the opportunity to assist you.

Kind Regards,

The Sun Share Team