Lack of service and feedback

Please note that a follow up complaint was logged to Bruce Mckay and Kabareng Makhema directly on the 12 January, to date, I have not been graced with any response to what I had highlighted, giving an indication the all valued guests can get stuffed. I need to say that sun city standards has tremendously deteriorated from then to now, the standards, quality, service, its grace, professionalism and appeal. <br> I want this matter to be escalated further, as i am dearly disappointed